If you’re sending us a photo, please send it in JPEG format. Remember that there is a trade-off between storage size and image quality. If we’re printing a billboard, the file size will be substantially greater than if we’re printing small decals. JPEGs are suitable for printed medium only. We can’t create a cut vinyl decal from this file type, and if the resolution is low we can’t make it any bigger. GIFs and TIFFs will work too, in most cases. Contact Sue, our designer, if you have any questions.
If you’re sending us a logo, please send it in EPS format. A JPEG saved as an EPS is not an EPS, I’m sorry to say. An EPS file is a vector-based graphics file that can be easily edited for type, color, etc. If we’re making anything out of cut vinyl, we need to be able to break the image apart to cut each color separately. We can’t do this with a photo file. Again, if you have any questions, please talk to Sue.
Adobe Illustrator files are tricky. The communication between Illustrator and CorelDRAW (our main software program) can be iffy. Sometimes it works fine. Sometimes, not so much. The same goes for EPS files created in Illustrator. The different aspects of the file, specifically special effects, may not look the same.
It’s a good rule of thumb to always send a JPEG of the image along with any other file type. That way, we always know exactly what it’s supposed to look like – just in case our software interprets it incorrectly.
If we tell you what type of file we need and you don’t understand what we mean, please don’t be afraid to ask questions. That’s what we’re here for! We promise we won’t make you feel stupid. We don’t expect any of our customers to be experts in sign-making… that’s our job.